Most frequent questions

What is Antioch Coffee Company?

Antioch Coffee Company is a premium small-batch, American-owned coffee company. At ACC, we import our high-quality coffee directly from Colombia, Thailand, Vietnam and Costa Rica. Our coffee is specially blended and fresh ready to deliver to your doorstep.

Why is our coffee so delicious?

Our Coffees are roasted right in the farm locations so they are at their freshest point. We import premium specialty coffees directly from our growers so our customers can enjoy the freshest coffee possible.

Why are your prices so reasonable?

At ACC our values and passion for our mission drive our decision making including our prices. We want to provide premium specialty coffees at a reasonable cost while still being able to support the life-changing organizations that help fulfill our mission of reaching the world with transformational Christian-based services and providing for our Veteran, active-duty military, and first responder communities. 

Where can I buy Antioch Coffee

Antioch Coffee as of now is only available on our website.  If you know of a retailer or store near you tell them about us.

What shipping carriers do we use?

We use a variety of carriers that include DHL eCommerce, the United States Postal Service, FedEx, Ontrac, and UPS. BRCC offers flat rate shipping for most orders based on the destination, order weight, and shipping service.

How can I track my order?

We will send the tracking information to the email address associated with your order once the item has shipped.

What are the shipping rates?

 Antioch Coffee Company offers flat-rate shipping for most orders based on the destination, order weight, and shipping service.

Where do you ship?

We ship to most countries all around the world. Please contact customer service for more information.

Will you ship to an APO Address?

Yes. The rate applies to the APO facility’s zip code in the United States. Be sure to enter the country as United States, the city as APO or FPO, the state as Armed Forces Europe (AE), Armed Forces Pacific (AP), or Armed Forces America (AA), and the APO zip code. The tracking information will only tell you when the order gets to the facility, then it’s in the military’s hands to get it there, so please be as specific as possible with the unit when filling in the address information.

How do I return an item or receive a refund?

If there is physical damage to the package or you feel it is unsafe to consume, bags of coffee can be returned for equal exchange of the same blend (or a similar blend of equal or lesser value). Coffee, at this time, cannot be returned for credit or refund. If you require further assistance, please email info@antiochcoffee.com.

What are my payments options?

We accept Visa, MasterCard, American Express, JCB, Discover, Diners Club debit and credit cards and PayPal.

How safe is it to order online?

We only use the safest payment processing services on the internet. If you have any security questions or concerns, please review our payment processors’ security measures: PayPal.com.

How should I store this coffee? How long will it last?

Humidity is bad for coffee so store your coffee in a dry location at room temperature.  Storing it in a dark, airtight container at room temperature will keep your ground coffee fresh for up to 8 weeks. An airtight container will keep whole beans fresh for longer than a couple of months.

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